Announcing My Content Hub: Everything you need to know about the new platform
Posted on January 16, 2025Hello! I’m Alex Moase, Senior Product Manager of Digital Design & Website for the TELUS Local Content team. My work is focused on creating a seamless digital experience for our content creators and filmmakers.
We are excited to share some news with our STORYHIVE community! In our ongoing effort to support and amplify local talent, we're introducing a new platform, MyLocalContentHub.com, for managing all applications and deliveries for STORYHIVE and TELUS originals programs. This move is designed to enhance your experience, simplify processes and support creativity and innovation.
What This Means for Creators
The introduction of MyLocalContentHub.com is a significant step forward, offering an improved and more efficient platform for handling your creative projects. Here’s what you need to know:
New and Improved Platform
Starting from January 16, you will be automatically directed to MyLocalContentHub.com where you submit, manage and deliver content for STORYHIVE and TELUS originals programs. Here’s how it benefits you:
Streamlined Application Process: While you will continue to explore programs and start your application process on Storyhive.com, the application submission and project management will take place on this new platform, which features improved navigation.
Enhanced Security: The platform introduces Multi-Factor Authentication (MFA) for a more secure environment to protect your projects and data.
Unified Experience: Manage all of your active projects, submit new ones and track their status—all in one convenient location.
Accessing the New Site
Transitioning to the new platform is straightforward. Here’s a step-by-step guide to get started:
Visit Storyhive.com: Continue visiting Storyhive.com to explore our various programs. Each program page will offer detailed information about the scope, eligibility, deadlines and application requirements.
Select a Program: Find a program that fits your interests and project goals, then click the ‘Apply Now’ button. This will redirect you to MyLocalContentHub.com for the application process.
Log In or Create an Account: If you already have a STORYHIVE account, you can log in with your existing credentials. If you’re new, you’ll need to create an account on MyLocalContentHub.com.
Complete the Application Form: Follow the instructions on MyLocalContentHub.com to fill out and submit the application form for your selected program. You will have the ability to save your progress and resume it anytime before the deadline.
Monitor Status: After submission, track your application status through your MyLocalContentHub.com account and receive important updates and notifications.
Key Features and Improvements
Retired Creator Directory: We have retired the Creator Directory to focus on enhancing the overall creator experience.
User-Friendly Dashboard: View all your project details, application statuses and program updates in a single, easy-to-navigate dashboard.
Consistent Support: Our dedicated support team will continue to assist you throughout this transition. Reach out if you need any help!
What Stays the Same
While we’ve made significant updates, here are a few things that remain unchanged:
Account Information: Your existing STORYHIVE login credentials and project details remain the same and you will be able to access this from the My Creator Profile button on the top righthand corner of the STORYHIVE site.
Application Start: You will continue to start your application journey on Storyhive.com.
Program Information: Access program details and opportunities on Storyhive.com for STORYHIVE programs and telus.com/localcontent/telusoriginals for TELUS originals.
We’re Here to Help
Navigating transitions can raise questions, and we are here to support you every step of the way. Visit our FAQ page, or contact our support team at mycontenthub@telus.com for assistance.
Thank you for your continued creativity and participation in the STORYHIVE community. With this new platform, we look forward to providing you with even more tools and opportunities to bring your creative projects to screen.